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Wallet does not Sync

Discussion in 'General Discussion' started by Willem, Jan 2, 2018.

  1. Willem

    Willem New Member

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    Hi All!

    Some time ago I bougt some XtraBytes on Cryptopia. For safety reasons I would like to store my XBY on the XBY wallet. Unfortunately I can't see my XBY in my wallet because the wallet gives the message: "out of sync". The wallet stopped the synchronization with the blockchain about an hour ago and is not loading anything anymore. Can somebody help me with this issue?

    Thanks,
    Willem
     
  2. SupremeGoose

    SupremeGoose Member Staff Member

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    The issue will be resolved ASAP. Developers are aware about the problem.

    And don't worry, your coins are safe. :)
     
    benjamino likes this.
  3. Willem

    Willem New Member

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    Aaaah Supremegoose you made my day saying my coins are safe!

    Thanks for your help, I will check my wallet regularly.
     
  4. benjamino

    benjamino New Member

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    Thanks!! I am having the same issue willem
     
  5. Willem

    Willem New Member

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    Wallet is working again! Thanks xtrabytes team!
     
    SuperAdmin likes this.
  6. Fabio Pimenta

    Fabio Pimenta New Member

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    macOS High Sierra 10.13.2
    Xtrabytes version v1.2.0.3

    Catching up ...
    Downloaded 363792 blocks of transaction history.
    Last received block was generated 10 hours ago.


    It's freezed since 6 hours ago and no progress at Block.

    Any Tip ? What should I make ?
     
  7. Jamo

    Jamo Member

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    Just let it keep running. I have issues on the Mac wallet too. It will sync eventually.
     
    Fabio Pimenta likes this.
  8. Fabio Pimenta

    Fabio Pimenta New Member

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    Thx Jamo, I did this and sometime it just downloaded.

    But this issue seems to be everyday now ...

    Catching up ...
    Downloaded 363912 blocks of transaction history.
    Last received block was generated 2 days ago.
     
  9. SupremeGoose

    SupremeGoose Member Staff Member

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  10. Arimand

    Arimand Member

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    Try erasing the whole folder that contains the xtrabytes info. (C:\users\(your user name)\AppData\Roaming). Then you will find a folder named XTRABYTES. Erase it and afterwards download the new wallet release again from the official XBY site. Resync. Problem solved!!
     
    Last edited by a moderator: Jan 8, 2018

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