C-CEX withdraw problem need help

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  1. jlinberg
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    February 23, 2018 at 07:16
    I withdrawed 10000 XBY to the address(BQmgx9JpvJ7K8CMFjavCa4a5Vy3f8jaxEb) from C-CEX on about 2018-01-01 when the withdraw service is on maintenance. I just remebered it and checked my wallet. It has been reduced from my C-CEX wallet and i haven’t got it on the above address. I also can’t find it on the withdraw history. But You can check the XBY buy and sell history. I bought 754804.3132 and sell 113358.908 XBY from 2017-12-31 when my XBY amount is 0. Now I have 631445 XBY.
    754804 -113358–631445=10000.
    I cannot get touch with C-CEX. Please help me. My C-CEX ID is rushui223.
     
  2. Supreme
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    February 24, 2018 at 02:28
    Try to find the confirmation e-mail from C-CEX, for this withdrawal, and click cancel.
     
  3. jlinberg
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    February 24, 2018 at 07:53
    Thanks, that really works.
     
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